Australian fulfilment partner

Done-for-you fulfilment for ambitious Australian brands.

We handle picking, packing, shipping and returns from our Sydney warehouse. You stay focused on growth, marketing and product.

No lock-in contracts
Onboard in 14 days
Sydney based
Freedom Fulfilment dashboard preview

Trusted by 60+ Australian brands shipping over A$50M annually

Wattle & WombatCoastal Co.North RangeLumen GoodsSaltbushHarbour SupplyWattle & WombatCoastal Co.North RangeLumen GoodsSaltbushHarbour Supply

By the numbers

Results our partners can measure.

A$50M+
Shipped annually
250k+
Orders fulfilled
99.4%
On-time delivery
4.9★
Client satisfaction

Real-time visibility

Every order, every stock count, live.

Our dashboard syncs directly with Shopify, WooCommerce and your sales channels. See orders moving through the warehouse, track inventory by SKU, and forecast stock-outs before they hit your storefront.

  • Live inventory across every SKU and bundle
  • Order-status pipeline (received → picked → shipped)
  • Carrier-level tracking with proactive delay alerts
  • Daily and weekly reporting straight to your inbox
Real-time fulfilment dashboard

Goodbye spreadsheets

Stop managing fulfilment in a spreadsheet.

Most growing brands track orders, stock and POs across a dozen tabs. It works until it doesn't. We replace the chaos with one operating layer.

Before

The old way: tabs, threads, and guesswork

  • Stock counts updated weekly in a Google Sheet
  • Orders manually pasted into shipping software
  • Return queries answered three days late
  • POs reconciled by hand at month-end
  • Carrier issues found out from angry customers
With Freedom Fulfilment

One dashboard, every workflow, real time

  • Inventory updates per pick, per SKU, per second
  • Orders flow from cart to courier automatically
  • Returns triaged inside the same workspace
  • PO management, COGS and landed cost built in
  • Carrier delays flagged before customers notice
Freedom Fulfilment warehouse operations
1–2 day
Metro delivery
3–4 day
Regional reach
100%
Australian based

Built for Australian e-commerce

Sydney warehouse, nationwide reach.

Most 3PLs treat Australia as an afterthought. We were built here. Our pick rates, carrier rates and SLAs are tuned for AU brands shipping to AU customers, with international expansion when you're ready.

  • Discounted rates with Australia Post, Aramex and StarTrack
  • Same-day dispatch on orders placed before 1pm AEST
  • Bulk inbound from China and Vietnam, no demurrage games
  • GST, AusPost API, and Australian consumer law built in

Scale without hiring

Triple your volume without tripling your team.

Hiring a warehouse manager, a CS lead, a returns coordinator and a logistics analyst takes 9 months and costs A$400k a year. Or you onboard with us in 14 days.

Working warehouse with order pipeline overlay
0
Warehouse staff to hire
14 days
From sign-up to live
A$0
Capex required
Unlimited
Volume ceiling

How we onboard

Switching is simple.

Four steps from your first call to your first dispatched order. No 90 day implementation projects. No surprise integration fees.

STEP 01
Strategy Call

Strategy Call

We map your current ops, volume, SKUs, returns rate and growth plan in a 30 minute call.

STEP 02
Consultation

Consultation

We send a fully costed proposal with pick rates, storage fees and projected savings.

STEP 03
Warehouse Setup

Warehouse Setup

Inventory inbounds to Sydney, your SKUs go live in our system, integrations connected.

STEP 04
Go Live

Go Live

Orders start flowing the next business day. You watch the dashboard, we do the work.

Customers

Loved by brands built for scale.

Our shipping went from a three-person headache to a dashboard I check twice a day. Same volume, half the overhead.

Olivia Carter
Olivia Carter
Wattle & Wombat

We onboarded over a long weekend and shipped 800 orders that Tuesday. The team treats our customers like their own.

James Whitfield
James Whitfield
North Range

Returns used to live in a shared inbox. Now they sit inside the same workspace as orders. Customer happiness is up 18%.

Priya Rao
Priya Rao
Coastal Co.

Ready to scale without the operational headache?

Book a 30 minute strategy call. Walk away with a costed proposal, savings estimate and a clear path to migrating your fulfilment.

Frequently asked

The honest answers.

Couldn't find what you need? Pop your question in on the strategy call and we'll walk through it together.

Most brands go live in 10 to 14 days from signed proposal. Smaller catalogues with existing AU stock can be live in under a week.
Per-order pick and pack fees plus storage. No setup fees, no integration fees, no lock-in contracts. Your costed proposal sits on a single page.
Yes. Returns inbound to the same warehouse and are triaged inside our dashboard with photos, condition notes and restocking decisions tracked per item.
Shopify, WooCommerce, Magento, BigCommerce and custom storefronts via API. Marketplace channels including eBay, Amazon AU and TikTok Shop are also supported.
Our primary facility is in western Sydney. We can also coordinate inbound from China, Vietnam and India directly to the warehouse.
We ship to over 60 countries with discounted rates via Aramex, DHL and Australia Post International. New Zealand, the US and UK are well-trodden.

Book your strategy call

30 minutes. A costed plan. Zero pressure.

You'll meet with a fulfilment strategist who has scaled Australian brands past A$10M. We'll quote you, send the proposal that day, and you decide on your timeline.

  • Audit of your current shipping spend and SLAs
  • Tailored pick rate and storage quote
  • Projected savings model over 12 months
  • Onboarding timeline and integration list
Select a time
Sydney / Australia · 30 min
Live availability
Confirm a slot

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